Privacy Policy

Effective Date:

[Your Company Name] is committed to protecting the privacy of our users. This policy details how we handle your personal information.

1. Information We Collect

We collect personal data you voluntarily provide when making a reservation or contacting us.

1.1 Personal Information

This includes your full name, organization name, email address, phone number, and event details (title, description, dates, times, guest count). This is collected exclusively through the reservation form.

1.2 Usage Data and Cookies

We automatically collect non-personal information about your device and how you interact with our website (e.g., pages visited, time spent). This is done via cookies and similar technologies, as detailed in our separate Cookie Policy.

2. How We Use Your Information

We use the collected data for the following legitimate purposes:

  • To Process Reservations: To fulfill our contractual obligation to confirm, manage, and execute your venue booking.
  • Communication: To send you reservation confirmations, updates, receipts, and respond to customer service inquiries.
  • Security and Legal: To detect and prevent fraudulent activity, protect our rights, and comply with legal obligations.

3. Sharing and Disclosure

We do not sell your personal data. We only share your information in the following limited circumstances:

  • Service Providers: With third parties (e.g., payment processors, email services) that perform services on our behalf and are bound by confidentiality agreements.
  • Legal Requirements: If required by law or in response to valid requests from public authorities.

4. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected (e.g., the duration of the reservation and subsequent legal/financial record-keeping).

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. Please contact us using the details below to exercise these rights.

6. Contact Us

For any questions about this Privacy Policy or your data, please contact our Data Protection Officer at: